What uniform color options do you have? Currently, we use red uniforms with gold embroidery.
Can we request a different moño color? Yes, you can choose a different color (subject to availability). The fee is $200, and please allow sufficient time for us to order them.
Do you have hats? Yes, hats are available upon request.
Do you have women in your group? Yes, currently, the group is about half men and half women.
Do you have female lead singers? Yes, we have 1 female singer.
What instruments make up the mariachi? Our mariachi includes violins, trumpets, vihuela, guitarrón, guitar, and flute.
How many people come to performances? We typically average about 11-12 musicians at each performance but we will bring at a minimum 8 musicians.
Can your musicians read music? Yes, our band is composed of professional musicians who have studied their instruments and can read sheet music. We can play most requested pieces.
Can we request songs? Yes, you may request songs. We have over 350 songs in our repertoire. If we don’t have the song you want in our current list, we can try to see if we can accommodate.
What is your repertoire list? Please click the link for our most updated list.
Do you perform at masses? Yes, we perform all parts of the Catholic mass for both quinceañeras and weddings. Please refer to our repertoire list for specific song options. We typically do not perform the Psalm.
Is the fee the same for masses? Yes, we charge a one-hour fee for the mass, which may go a little over but is still considered part of the one-hour contract.
How do you charge? We charge by the hour, with a minimum of one hour for the OKC area. Outside the metro, different minimum hour requirements apply, plus travel. You can click on our link to book through our automated system at https://mariachiorgullo.com/booking-If you need assistance, please text 405-473-6441 or email wruiz@enye.net.
How far in advance should we book? As soon as possible; we receive many inquiries daily and are often booked even a year in advance. However, we occasionally have last-minute availability.
Do I need to pay a deposit? Yes, we ask for a 25% deposit with the contract to reserve the date, with the remaining balance due on the day of the event. You can pay the deposit through our booking system. Please note that we cannot officially reserve your event date until the deposit is received. Until then, the date remains available to others.
Will you cancel our event if someone offers a better deal? No, we always honor our contracts on a first-come, first-served basis.
If I need to cancel, can I get my deposit back? Unfortunately, due to the high volume of requests, we are unable to offer refunds on deposits. However, we can apply the deposit to a future performance date.
Can I pay my balance ahead of time? Yes, you can pay in part or in full in advance.
What payment methods do you accept? We accept cash, check, credit card, apple pay, Zelle, Cash App, Venmo, and PayPal. For corporate clients, we can provide an invoice and W-9. Currently, our booking system accepts credit cards or the “Accounting” section of our website has a generic payment link. For other payment methods, please email wruiz@enye.net, and Wilmari will assist you.
Is it safe to pay with credit card online? Yes, our systems are safe. We use Stripe and Quickbooks for our payment processing. Both services are PCI Compliant.
Does your credit systems save our information? No, our systems do not save your credit card data.
Do you share our contact information with third parties? No, we use your contact information only for communicating with you regarding your booking.
What types of events do you perform at? We perform at various events, including corporate events, private parties, weddings, quinceañeras, baptisms, funerals, masses, birthdays, graduations, holidays, festivals, themed parties, commercials, backing artists, and audio tracks.
Can you accompany other singers? Yes, we have accompanied major artists. We’ll need the artist’s repertoire list, song keys, and versions. Contact Robert Ruiz at 405-414-0444 to discuss specifics.
I’m not a major artist; can I still sing with you at the event? Yes, many guests join us for one or two songs. Just let us know the key, and we’ll accompany you as best as possible. A prior rehearsal is not necessary.
Can you attend a rehearsal or site visit before the event? Our time is limited, so we typically do not attend rehearsals or site visits, as they’re usually unnecessary. Larger collaborative performances, such as with philharmonics, are exceptions.
How long have you been performing together? We’ve been performing for over 20 years. Mariachi Orgullo de América was established in 2002.
It can be hard to reach someone by phone; how can I talk to someone in person? Due to the high volume of calls, text or email is the best way to keep track of details for each event. Calls typically receive an auto-text with booking information. If you need to speak with someone, text or email Wilmari Ruiz at 405-473-6441/wruiz@enye.net to schedule a callback. For event-specific details, sound, music questions, or day-of-show needs, contact Musical Director Robert Ruiz at 405-414-0444.
Thank you for reading! We’re happy to answer any other questions you may have.